Paragon Monitoring Center

1. Professional Staff
All PMC staff undergo an extensive FBI background check. The majority of alarm operators employed by PMC have multiple years of experience in the business of alarm monitoring.

2. Professional Equipment
PMC uses high quality equipment to receive alarm signals from customers' alarm systems, allowing multiple formats, higher speed reporting and the latest technology. Cellular, video, and two-way voice monitoring are all available. PMC uses professional Security Information Management (SIMS) automation system.

3. Operator Expertise
All central station staff receive a minimum of 8-12 weeks of training before dispatching alarms on their own. New operators are closely monitored for a period of 6 months and all staff receive on-going monthly training to stay current on procedures and protocols.

4. Reduced Costs
Competitive monitoring rates and monitoring techniques such as auto-emailing of false alarms, faults, mechanical problems, and malfunctions to your servicing company improves the reliability of your alarm service, reduces and prevents costly false alarms, and helps keep costs to a minimum.

5. Technical Support
PMC provides Dealer technical support with regards to communication format programming and in many cases our operators can help resolve minor problems over the phone with the end user.


	6. 100% Redundancy PMC has been designed to meet or exceed Underwriters Laboratories Standard UL 827. All electronic receiving equipment, computers and standby power supply equipment have redundant backup units. All technical equipment is supported and maintained by in house personnel 24 hours a day. All vital information is backed up and archived several times every day. 7. Station Performance Sophisticated computer software developed by one of the World's leading Central Station Automation Software Companies (SIMS) ensures that all alarm events are processed accurately and efficiently without delay. Call logging and computer data tracking systems enable performance to be monitored and constantly improved. 8. Local Monitoring Local, regional and national monitoring -- with that "right next door" kind of approach. With today's new digital telephone switching networks and our "Dealer Unique" toll free numbers, there is virtually no difference between monitoring alarm systems across the street or across the country! Specializing in alarm monitoring throughout the Pacific Northwest for over 20 years, from our centrally located facility in Albany, Oregon, Paragon Monitoring Center is ready to monitor and respond to ever-changing Police response policies, crime patterns, or other conditions which may impact the way in which alarms are handled. Whether it's local or nation-wide monitoring, you'll get a "better than national rate" at the "right next door" price. 9. Locally Owned and Operated PMC is 100% locally owned and operated. It has no business interests in other parts of the Country or the World allowing it to operate autonomously of "corporate head offices." This allows PMC to keep on top of changing technology, provide jobs for local people and participate in and contribute to the state of Oregon economy. 10. Integrity PMC is one of 6 UL Listed monitoring stations in Oregon and is the only Full Service Fire UL Central Station in the state. PMC, through its parent corporation is a member of the OSFAA, NBFAA, OAFAA, NFPA, and ASIS. We are actively involved in developing and maintaining standards on both a local level and national level for the alarm and monitoring industries.

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